What makes Noori Couture different?

Noori Couture brings together heritage craftsmanship, refined design, and contemporary luxury. Many of our pieces are handcrafted, handwoven, or produced in limited quantities, making each creation distinctive.

Are Noori Couture products handcrafted?

Many of our collections are handcrafted or handwoven by skilled artisans. Where applicable, the product page provides specific details about the craftsmanship, materials, and production process.

Are your pieces limited edition?

Selected Noori Couture pieces are offered in limited quantities, while some are individually created or available as one-of-a-kind pieces. Availability is clearly stated on the individual product page.

How long does it take to receive my order?

Ready-to-ship orders within the UAE are generally delivered within 1–2 business days after dispatch.

International orders are generally delivered in approximately 5–7 business days after dispatch, depending on the destination and customs clearance.

For handcrafted or made-to-order pieces, the production time stated on the product page applies before dispatch.

Do you ship internationally?

Yes. We offer international shipping to selected destinations, including Saudi Arabia, India, the United Kingdom, the United States, and other destinations worldwide.

International delivery times and shipping charges are calculated according to the destination and service selected.

Are international customs duties included?

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country. Any such charges are the responsibility of the customer unless otherwise stated at checkout.

How much does shipping cost?

Shipping charges depend on your destination, delivery service, and order value. The applicable shipping options and charges are displayed at checkout before payment.

From time to time, Noori Couture may offer complimentary shipping promotions.

How can I track my order?

Once your order has been dispatched, you will receive shipping confirmation and tracking information where available.

Can I return my purchase?

Due to the handcrafted and limited-edition nature of our products, eligible returns are accepted within 3 days of receiving your order, subject to the conditions stated in our Returns & Refund Policy.

Personalized and made-to-order pieces are non-returnable.

Do you offer exchanges?

No. Noori Couture does not offer exchanges. Due to the handwoven, handcrafted, and limited-edition nature of many of our pieces, each creation may be available in very limited quantities or as a one-of-a-kind piece.

What if I receive a defective or incorrect item?

Please contact us as soon as possible after receiving your order. We will review the issue and assist you in accordance with our Returns & Refund Policy.

How should I care for my Noori Couture pieces?

Care instructions vary by product and material. Please refer to the Care information provided on the individual product page before cleaning or storing your piece.

Are the colours exactly as shown online?

We make every effort to present colours as accurately as possible. However, slight variations may occur due to photography, lighting conditions, and individual screen settings.

Can I request a personalized or bespoke piece?

Selected products may be available for personalization or bespoke creation. Please contact our team to discuss your requirements, availability, and production time.